Please read before contacting:
- We do not offer custom work.
- If you do not see your bike year/model listed for any given part that means we do not sell that part for your model.
- We do not try to match up a part from a model listed to a model for which we do not sell parts (considered custom work).
- We do not offer specifications for frame sliders other than a length measurement.
- We do not offer local pick up.
No reply will be sent (EMAIL FORM) for inquiries that disregard the above guidelines.
Our contact form is at the bottom of the page if emailing.
We do not employ a secretary that answers the phone all day so your call may not be answered immediately. However, to speak to someone about a product inquiry or installation question use either of these simple steps:
1. Text HELP to the # below and a call will be returned to you ASAP. (only on normal business hours 8:00AM-4:00PM central time, Mon-Fri), or
2. Call once, call back immediately after no answer or,
3. Use our email form to request a call.
-This is not a 24 hour help hotline- 8:00 AM- 4:00 PM Monday-Friday CENTRAL TIME. This means that if you are in the green zone and your clock reads 4:00 PM, you still have one hour to reach us. But, if you live in the yellow zone, the pink zone, or the blue zone and your clock reads 4:00 PM, you will not be able to get through and you'll need to try again on the next business day.
-A call or help text will not be returned if sent after normal hours.
-A help text will need to be re-sent on regular business hours if the original help text was sent, for example, at 10:00PM on Saturday night.
-A time zone map is below.
Calls or help texts sent after 4:00PM Central time WILL NOT be returned.
I have read and I completely understand your contact times and policies. Yes I understand. No, I don't understand
- We do not offer custom work.
- If you do not see your bike year/model listed for any given part that means we do not sell that part for your model.
- We do not try to match up a part from a model listed to a model for which we do not sell parts (considered custom work).
- We do not offer specifications for frame sliders other than a length measurement.
- We do not offer local pick up.
No reply will be sent (EMAIL FORM) for inquiries that disregard the above guidelines.
Our contact form is at the bottom of the page if emailing.
We do not employ a secretary that answers the phone all day so your call may not be answered immediately. However, to speak to someone about a product inquiry or installation question use either of these simple steps:
1. Text HELP to the # below and a call will be returned to you ASAP. (only on normal business hours 8:00AM-4:00PM central time, Mon-Fri), or
2. Call once, call back immediately after no answer or,
3. Use our email form to request a call.
-This is not a 24 hour help hotline- 8:00 AM- 4:00 PM Monday-Friday CENTRAL TIME. This means that if you are in the green zone and your clock reads 4:00 PM, you still have one hour to reach us. But, if you live in the yellow zone, the pink zone, or the blue zone and your clock reads 4:00 PM, you will not be able to get through and you'll need to try again on the next business day.
-A call or help text will not be returned if sent after normal hours.
-A help text will need to be re-sent on regular business hours if the original help text was sent, for example, at 10:00PM on Saturday night.
-A time zone map is below.
Calls or help texts sent after 4:00PM Central time WILL NOT be returned.
I have read and I completely understand your contact times and policies. Yes I understand. No, I don't understand
