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Shipping and Returns

Free Shipping on all orders $74.99 and up within the 48 states.

​All orders are shipped from Baxter, TN 38544.

Domestic Orders

We use UPS Ground for domestic shipping. The shipping map shows the estimated time a shipment will take once UPS takes possession of the package. The map is only an estimate and does not guarantee delivery times stated on the map, however, the map is usually accurate. If an order is placed after 12:00PM Central Time the order will be processed and shipped on the next business day.


International Orders

We do not currently ship internationally. We do not ship to Puerto Rico, Guam, Virgin Islands, and any other US territories outside of the continental United States.


Shipping Policy

Our shipping deadline for normal business days is 12:00 PM CST. 

We ship to the address you provide. Please make sure you still reside or know someone who resides at the shipping address provided with your order. 

If a package is returned to OES due to being improperly addressed, the customer is responsible for the S&H for the second attempt at delivery.


Returns, Exchanges, and Order Cancellations

Returns and exchanges are accepted under these conditions:

1. The parts being returned or exchanged must be in original packing.
2. The parts being returned or exchanged must be in brand new, original condition, just as they were when they were shipped.

A restocking fee of up to 20% will be applied to returns. If the item is being returned for an exchange the restocking fee is typically waived. If there has been an attempt to install the item the return will either be rejected or the maximum listed restocking fee applied. 
Free shipping does not apply to parts shipping as an exchange.

Our return shipping address is:

OES
PO Box 152
​Baxter, TN 38544

Order Cancellations
All order cancellations will incur a $5.00 processing fee.
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